WeDid: Teradata and Salesforce Integration

Challenges

A client is managing support cases and work orders through Salesforce. They would like all entries and its children records to be tracked in Teradata as well.

 

Solution:

sf2teradata

 

Purpose Sync any records updates from Salesforce into Teradata
Applications Salesforce.com CRM
Teradata
Versions Salesforce
Teradata
Tool Boomi
Information Salesforce Case > Teradata Tables
Salesforce Custom Object (Work Orders) > Teradata Tables
Data Formats XML
Volumes ~500/day
Process Salesforce Case (and its related record such as Account/Contact/Product) will be created or updated into Teradata respective tables.
Salesforce Work Orders (and its related record such as Customer/Product/Warranty) will be created or updated into Teradata respective tables.
Schedule Hourly
Complexity Medium