WeDid: SATAC and RightNow Integration

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Challenges

The client needs the student application data from SATAC to be integrated into RightNow for processing. The aim is to assist with decision making on the applications made to the institute. The client needs to synchronize these application data into RightNow.

 

Solution:

wedid_satac_rightnow

Purpose Enhance the application data to be synchronized accurately into RightNow and replace manual entry of large number of application records.
Applications SATAC
RightNow
Versions SATAC
RightNow Online
Tool Dell Boomi Atomsphere
Information SATAC Applicant > RightNow Contact
SATAC Application > RightNow Opportunity
Data Formats XML
Volumes ~50/day
Process SATAC Applicant creates/updates RightNow Contact
SATAC Application creates RightNow Opportunity
Schedule Daily
Complexity Medium

 

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