WeDid: SATAC and RightNow Integration
May 29, 2014 / / Comments Off on WeDid: SATAC and RightNow Integration
Challenges
The client needs the student application data from SATAC to be integrated into RightNow for processing. The aim is to assist with decision making on the applications made to the institute. The client needs to synchronize these application data into RightNow.
Solution:
| Purpose | Enhance the application data to be synchronized accurately into RightNow and replace manual entry of large number of application records. |
| Applications | SATAC RightNow |
| Versions | SATAC RightNow Online |
| Tool | Dell Boomi Atomsphere |
| Information | SATAC Applicant > RightNow Contact SATAC Application > RightNow Opportunity |
| Data Formats | XML |
| Volumes | ~50/day |
| Process | SATAC Applicant creates/updates RightNow Contact SATAC Application creates RightNow Opportunity |
| Schedule | Daily |
| Complexity | Medium |
