WeDid: Salesforce and Shopping Cart Application Integration

Challenges

Web registrant and web purchase are not visible inside Salesforce. The products in Salesforce and VirtueMart needed to be synchronised.

 

Solution:

sf2vm

Purpose Ensure that the web purchases from VirtueMart are being tracked in Salesforce.
Applications Joomla VirtueMart
Salesforce.com CRM
Versions VirtueMart 1.1.3
Salesforce – Winter 09
Tool Database Connector
Salesforce Connector
Information VirtueMart Registrants <> Salesforce Contacts
VirtueMart Products <> Salesforce Products
VirtueMart Order <> Salesforce Opportunities
Data Formats No intermediate data format, Salesforce XML to generic database.
Volumes <10/day
Process When an Order is confirmed within VirtueMart, a Salesforce Opportunity is created. Update the Salesforce Opportunity with the Order Number from VirtueMart
Schedule Hourly
Error Handling Email to nominated contact at client.
Complexity Moderate