WeDid: Managing Reseller Accessibility Using Partner Community

Challenges

The resellers of the business organisation are currently using the following model to track the inventory and price of the products.

Business organisation <- sends/retrieves inventory spreadsheet -> Reseller 1
Business organisation <- sends/retrieves inventory spreadsheet -> Reseller 2
Business organisation <- sends/retrieves inventory spreadsheet -> Reseller 3

The above model requires:

  • manual entries between the resellers and business owner
  • constant update to the spreadsheet whenever a purchase order is made

 

Solution:

  • Setup Salesforce Community
  • Design data model to:
    • Extend SF components to resellers via Partner community
    • Allow the tracking of the purchase order for respective resellers
    • Automate stocking process when inventory is low

 

Related Objects Custom Object
Components Partner Community
Complexity Medium