WeDid: Google Apps and Salesforce Setup – Sustainable Energy SME
May 29, 2014 / / Comments Off on WeDid: Google Apps and Salesforce Setup – Sustainable Energy SME
Business Challenge
A US-based sustainable energy firm required a secure reliable email, calendaring and intranet service that linked to a Salesforce automation tool. The administration needed to be simple, with ongoing maintenance to be handled by a non-IT staff member.
| Purpose | Provide a simple low cost solution for salesforce automation, calendaring, email and document collaboration that could be expanded as needed. Applications: Google Apps, salesforce.com. |
| Applications | Google Apps Premier Edition |
| Tool | Built-in Google Apps integration to Salesforce for Chat, Email, Calendar and sales cycle updates |
| Sites | Customised Intranet |
| # of Users | < 20 |
| Training | Basic training and knowledge transfer provided |
| Complexity | Simple |
