WeDid: Google Apps and Salesforce Setup – Sustainable Energy SME

Business Challenge

A US-based sustainable energy firm required a secure reliable email, calendaring and intranet service that linked to a Salesforce automation tool. The administration needed to be simple, with ongoing maintenance to be handled by a non-IT staff member.

 

Purpose Provide a simple low cost solution for salesforce automation, calendaring, email and document collaboration that could be expanded as needed. Applications: Google Apps, salesforce.com.
Applications Google Apps Premier Edition
Tool Built-in Google Apps integration to Salesforce for Chat, Email, Calendar and sales cycle updates
Sites Customised Intranet
# of Users < 20
Training Basic training and knowledge transfer provided
Complexity Simple