WeDid: Callista and RightNow Integration
May 29, 2014 / / Comments Off on WeDid: Callista and RightNow Integration
Challenges
The client is using the Callista Student Management System and RightNow to assist with the marketing and tracking of student enrolments and status. The client needs to synchronize the enrolment information in Callista with RightNow.
Solution:
| Purpose | Keeping records in Callista and RightNow in sync |
| Applications | Callista RightNow |
| Versions | Callista RightNow Online |
| Tool | Dell Boomi Atomsphere |
| Information | Callista Student > RightNow Contact Callista Enrolment > RightNow Opportunity |
| Data Formats | XML |
| Volumes | ~500/day |
| Process | Callista Student creates/updates RightNow Contact Callista Enrolment creates/updates RightNow Opportunity |
| Schedule | Daily |
| Complexity | Medium |
