WeDid: Callista and RightNow Integration

Challenges

The client is using the Callista Student Management System and RightNow to assist with the marketing and tracking of student enrolments and status. The client needs to synchronize the enrolment information in Callista with RightNow.  

 

Solution:

wedid_callista_oracle_crm

Purpose Keeping records in Callista and RightNow in sync
Applications Callista
RightNow
Versions Callista
RightNow Online
Tool Dell Boomi Atomsphere
Information Callista Student > RightNow Contact
Callista Enrolment > RightNow Opportunity
Data Formats XML
Volumes ~500/day
Process Callista Student creates/updates RightNow Contact
Callista Enrolment creates/updates RightNow Opportunity
Schedule Daily
Complexity Medium