Help Your Students Succeed with RIO Education

Higher Education providers spend significant time and effort in ensuring students complete their journeys and graduate. To do this requires beefing up student retention. Resulting in an increase to students graduation rates and decrease students drop out or transfers.    Any well-planned strategy needs to have an engaging comprehensive Student Management System.   RIO Education…

Read More

Engage and Recruit the Right Students

RIO Education – The Recruiter Living in an online world, a lot of information is available through social media like Facebook and Twitter. Social media give universities a good platform and the opportunity to engage with prospective students. Thus, increasing the success rate in signing up new students. With RIO Education, we will lead you…

Read More

WeDid: Result Release Mechanism

Challenge: As an Education Provider, this customer allows their students to view their exam results online (via Student Community). Originally, the results were visible to students as soon as the exam scores were updated/released in Salesforce. This was causing some problems because there was no interval allowing course administrators to the verify data.   The…

Read More

Salesforce HEDA and RIO Education: How are they related?

Let’s start with what is HEDA?   Higher Education Data Architecture (HEDA) is a Salesforce application built and tailored for Higher Education. With community-driven data architecture designs providing a foundation for your business to achieve a connected campus. In Salesforce, HEDA uses accounts, contacts, relationships and affiliations. HEDAs sole purpose is to provide effortless tracking…

Read More

What You Should Consider When Selecting A Student Information System

  Students are central to all Higher Education institutions. As you know technology changes at an ever-increasing rate. Students are engaged in a range of digital mediums every day. They need the ability to access accurate and relevant information on the go. A Student Information System (SIS) provides interactions between institution, faculties and students. Here…

Read More

Salesforce Tip: Reports & Dashboard Sub Folder

Salesforce Summer ’18 release has introduced us to sub-folder for Reports & Dashboards. What does sub-folder do? It allows you to have a main folder with multiple subfolders within it.     Currently, Salesforce only allows folder sharing at the root level. The issue with this is that if you want to share a sub-folder,…

Read More

WeDid: Invoice Generation Engine

Challenges: This customer works as an Education Institution. They currently target both businesses (B2B) and Individual Marketing (B2C). From their sales, they have categorised their customers into 5 different types. This customer has been using their existing invoice generation engine in Salesforce for several years now. Their existing invoice generation engine currently isn’t supported for…

Read More

Salesforce Tips: Skipping Approval Process

Most organisations have an approval process which can be moved to Salesforce. When setting up the approval process, note that the setup can get tricky if you have to closely match an approval process to a manual process. Our example below will be based on a scenario of an individual who plays numerous roles within…

Read More

Australian Wool Innovation delivers an enhanced Salesforce user experience for their team

  “We have Salesforce users in different continents around the world.  The conversion from Salesforce Classic to LEX (Lightning Experience) allows our users to have better navigation and data management experiences. Keeping our Salesforce environment up to date with Salesforce trends is a plus for us too.” Michelle Rando – Digital Customer Engagement Manager   Australian…

Read More