Posts Tagged ‘Salesforce’

Integrating your Student Information System – its a no brainer

We know that when you integrate your SIS you get some real ROI as well as the ability to analyse all the data for your organisation.     Being built on the Salesforce platform enables RIO Education to utilise the best API in the business, making integration a breeze.   Here’s a simple diagram of what…

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Salesforce, Education Cloud, EDA, SIS explained

Its pretty confusing all these terms. We’ve got Salesforce, the world’s leading CRM and the platform for EDA and RIO Education. Then we have Education Cloud and EDA. And finally we have a Student Information System, in this case RIO Education. Here, Mei Yan explains how EDA and RIO Education combine to deliver a world…

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Use Salesforce Platform Events to update your LMS

Have you ever wanted to leverage your Student Information System (SIS) with the ability to send information to other systems automatically and instantly?   RIO Education along with the Salesforce’s out-of-box feature,  Platform Events, makes it possible. Platform Events is an event-driven feature which sends out an event message when a certain event is triggered…

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RIO Education isn’t just for Universities and Colleges

Believe it or not, RIO Education isn’t just for Universities and Colleges.   Do you need to manage Students?  Co-ordinating applications and enrollments into multiple universities and colleges? Managing student accommodation or visas? Perhaps you need to manage affiliations or professional standards such as Accounting, Banking or Law.   Struggling to find the best solution…

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Preventing Student Attrition

The goal of the Educator is to move students to graduation.  Unfortunately, that goal is not always achieved. Students drop out for all sorts of reasons, some of them preventable. Individual faculty members usually don’t have the full picture, and signs that a student is struggling often go unseen. Many student information systems are not…

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RIO Education Uses Salesforce Einstein Analytics

Gain insights into student demographics, attendance. Monitor program results, trends and predict student progress – All in Salesforce. RIO Education can give you Analytics on demand with Salesforce Einstein Analytics.     Contact us today!

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Salesforce Tips: Security and Sharing for Community

Are you using Salesforce community to collaborate with your customers? Take note of the following to ensure that your community is secured and your data privacy between customers is protected: Make sure the related profile does not have “Modify All” and “View All” object permission (the most restricted object access) Make sure users only have…

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Our Thoughts on the 2019 Salesforce World Tour

So what’s it like at the Salesforce World Tour? It’s a fast passed and energetic day in Sydney and we love it! They transform the ICC into a Salesforce wonderland. It’s astonishing how amazing they make the place look. Level 1 consisted of stalls for Salesforces’ other partners, stages for keynotes and of course the…

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Salesforce Tips: Setting Email Recipient for Flow and Process Error

Processes and Flows are great features in Salesforce. They help in solving the majority of automation requirements. However, most errors we encounter are sometimes unavoidable. When a Process/Flow fails to execute accordingly, a detailed error email is sent to the user who last modified the Process/Flow (this is the default behaviour).   Example In some…

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WDCi Silver Sponsorship for Salesforce World Tour 2019

Salesforce is back again for another World Tour in 2019! Returning to Sydney Australia March 2019 is the largest cloud conference.   So what’s in store? All those in attendance will hear all about the latest innovations from around the globe. There will also be: 1 Keynote session with Salesforce experts and customers 24 Breakout…

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