TIP OF THE WEEK: Salesforce using Lead Notification Emails to Company Email Address

Are you looking for the ability to send emails to a general company email address (ie: sales@yourcompany.com)?

Are you hoping this will be generated whenever a Lead is created?

Salesforce might only allow Lead Assignment Rules to send email to use a queue, but here is our way around it: Use Workflow/ Process Builder. 

 

Create a workflow/process builder to send out email alerts whenever a lead is created.

On the email alert, fill in the general company email address in the Additional Emails section.

Note: You can leave the recipients section empty.

And there you have it!