MYOB: Problem accessing unregistered company file

We encountered an MYOB error saying “[MYOB ODBC] – This company file has not been registered for ODBC Access.” when installing one of our ReadyMade product, RIO Finance desktop client for our customer.

 

 

After contacting the MYOB support, we realized that the customer has to contact MYOB team to enable the ODBC access feature in their company file. The customer will still have to do it even though we have the MYOB developer key (which can be obtained by joining the MYOB Partner program) which can read and write information into a company file.

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