For a WDCi member to log in to your organisation, we will most likely need you to grant us Login Access. You can follow these steps to do this:
1. Go to My Settings.
2. Go to Personal > Grant Account Login Access.
3. We should be listed under WDCi Support. You can hover over the [i] icon to make sure we are for the package “RIO Readymade Inventory”. Choose however long you need to grant us access.
4. Click Save. You should get a success message.