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What happens when my Xero Certificate expires?

When the certificate in your Private Xero Application expires, Xero will stop working with RIO Finance until you create a new certificate and reconnect.

To do this, you will need to:

  1. Generate a new public/private key pair and upload the public key to your Xero app. Xero has detailed instructions and a quick walkthrough video to help you out.
  2. Disconnect from Xero in the Xero Configuration.
  3. Connect to Xero again and follow the connection setup instructions from before.
    • You will only need to do the Connection Setup tab – your settings from the Preliminary sync jobs and general configuration will be kept.
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