Salesforce Corner

Salesforce Tips: Security and Sharing for Community

Are you using Salesforce community to collaborate with your customers? Take note of the following to ensure that your community is secured and your data privacy between customers is protected: Make sure the related profile does not have “Modify All” and “View All” object permission (the most restricted object access) Make sure users only have…

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Prepare Yourselves…TCSI is coming!!

Calling all Australian Education Providers! Did you know the TCSI Team gave a great update to many Education Providers this week?  Were you one of the Providers on the call? In a recent TCSI Education Provider survey, over 60% of Education Providers said they’re Intended Development Approach would be handled by their SMS provider.  Will you…

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The Window for TCSI Testing Round 2 is Open

The latest TCSI Testing has officially opened. Once again, we will be participating in testing until 29 March 2019. Why? To ensure RIO Education (SMS) is compatible with B2G API Integration.   If you aren’t familiar with the TCSI project, check out our TCSI Blogs to learn more!  WDCi have been actively participating in the TCSI project to…

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Our Thoughts on the 2019 Salesforce World Tour

So what’s it like at the Salesforce World Tour? It’s a fast passed and energetic day in Sydney and we love it! They transform the ICC into a Salesforce wonderland. It’s astonishing how amazing they make the place look. Level 1 consisted of stalls for Salesforces’ other partners, stages for keynotes and of course the…

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Coming Soon… Round 2 TCSI Testing

TCSI Testing Update With our Participation in the TCSI Testing, Round 1 Results have been released. Now the TCSI team are looking at starting Round 2 in March.   If you aren’t familiar with the TCSI project, check out our TCSI Blogs to learn more!  WDCi have been actively participating in the TCSI project to ensure RIO Education is compatible…

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Salesforce Tips: Setting Email Recipient for Flow and Process Error

Processes and Flows are great features in Salesforce. They help in solving the majority of automation requirements. However, most errors we encounter are sometimes unavoidable. When a Process/Flow fails to execute accordingly, a detailed error email is sent to the user who last modified the Process/Flow (this is the default behaviour).   Example In some…

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Opportunity to provide feedback on TCSI Reporting Requirements

As part of the TCSI project, HEIMS are reviewing the reporting requirements for data collection starting in 2020.  They are currently seeking feedback from Higher Education (HE) and VET (Vocational Education and Training) Providers on: Scope and Structure Requirements per data packet Data Framework Data Element Specifications Timing Requirements   If you aren’t familiar with the…

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WDCi Silver Sponsorship for Salesforce World Tour 2019

Salesforce is back again for another World Tour in 2019! Returning to Sydney Australia March 2019 is the largest cloud conference.   So what’s in store? All those in attendance will hear all about the latest innovations from around the globe. There will also be: 1 Keynote session with Salesforce experts and customers 24 Breakout…

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TCSI Round 1 Testing Results

Results from TCSI Testing (Round 1)  As shared in last months TCSI Update we’ve been part of the Round 1 Testing for the TCSI project. We’ve been using TCSI to connect our RIO Education solution (SMS) with the B2G API Integration.   What was the outcome? During this round of testing, we were able to: Confirm our PRODA…

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TCSI Testing Round 1 Update

What’s TCSI Testing? As you know, we are participating in Round 1 TCSI Testing. We are looking to connect our RIO Education Student Management System (SMS) with the B2G API Integration. Testing Round 1 Update Firstly, a few of the testing groups, including WDCi, have either been unable to connect via API Integration or have encountered errors.…

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