FRC Environmental realises a rapid ROI through the implementation of Salesforce

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FRC environmental has the expertise and experience to deliver insight across the full range of aquatic environments, from freshwater and estuarine to marine ecosystems. Our wide-ranging capabilities in surveying, assessing, managing, monitoring, and reporting enable us to give our clients the confidence and clarity for action.

 

Challenge

Implement a solution for sales automation, customised to match a very specific business process. Deliver a cost-effective solution that will document communication with our clients. Implement a platform that will provide the basis for integration with third-party applications in the future.

 

Solution

  • Salesforce Sales Cloud

 

Details

The solution involved importing a series of existing data, setting up users and customising Salesforce to match very specific business language and information, and capturing specific sales data.

 

Result

  • Cost effective: Using a cloud subscription-based solution enabled FRC environmental to sign up for best-of-breed software at a price that provided them with a short return-on-investment.
  • Rapid Implementation: The new system was implemented in weeks.
  • Highly Customisable: Salesforce’s easy tailoring enhanced the adoption of the new system company-wide.
  • Solutions: Salesforce provided a centralised platform to capture information FRC environmental had not intended it to.
  • Scalability: FRC environmental gained the ability to respond rapidly to leads, opportunities and customer enquiries.
  • Visibility: All FRC environmental customer interactions were tracked and monitored.

 

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