Coming Soon…Exciting New Salesforce Service Cloud Features
There’s a lot of exciting changes coming in the Spring ’18 Release of SF Service Cloud. If you’re using Service Cloud, make sure you take some time to familiarise yourself with the new features coming soon, such as: Knowledge article can be embedded into a Case email (a feature available in Classic that’s now available…
Read MoreMeet The Team – Karen
Meet the amazing Karen! Karen, who has a younger sister, was born in Adelaide Australia. At the beginning of Karen’s working career, she started in the Oil & Gas Industry, then Education and Insurance before deciding to head overseas for about a year. Once she returned to Australia it was a career in Politics…
Read MoreMeet The Team – Hon Ming
Get to know more about Hon Ming! Hon Ming was born and raised in Kuala Lumpur, alongside his elder sister and brother. Like most of our staff, Hon Ming loves to be outdoors being physically active, over being inside (He does not enjoy reading). Hon Ming spent two years living and studying at University in…
Read MoreCaloundra Film Festival: March Film ‘The Bélier Family’ (La Famille Bélier)
March’s film is ‘The Bélier Family’ (La Famille Bélier). This French comedy is all about a young girl whose family is deaf except for Paula (Louane Emera) and she will ultimately have to decide between following her dreams or caring for her family. Get your tickets! This is a film you don’t want to…
Read MoreRIO DriveSuccess really does Drive Success!!
We have a spread out team, different offices, countries, job types and interests. The challenge for us is motivating and including our entire staff towards our company Goals. Having worked with different incentive schemes and challenges in various roles and companies, it’s easy to identify what motivates teams and what doesn’t. Simplicity is key.…
Read MoreWeDid: Booker Appointment and Twilio SMS Integration
Challenges The Customer tracks their clinic appointments via the Booker application and wants to send confirmation via SMS to clients who’ve made appointments with their respective clinic. Their clients are given the opportunity to confirm/cancel appointments through the SMS they receive. Twilio is the engine that is used to send outbound SMS and capture…
Read MoreHappy International Women’s Day 2018!
Let’s celebrate this day by remembering all of the amazing achievements women have made through the ages. This year’s International Women’s Day (IWD18) theme is #PressforProgress which is about being gender inclusive in everything we do. Three cheers to all the wonderful women in our lives. To find out more check out…
Read MoreMeet The Team – Leo
Meet Leo, one of our Software Developers. Leo has been interested in computer hardware and software since the first 386 model. He used this model when he was a young child and has since been an avid enthusiast. Today when he is not programming in Salesforce, he can be found tinkering with his personal computer and…
Read MoreExciting New Product – Conga Sign
Introducing…Conga Sign Conga have introduced a new product called “Conga Sign”. It’s a great new product that suits B2C businesses looking for an e-signature solution. You can: Create the document on the fly (without a template) Set up templates with e-signature tags Use Conga Sign as a stand-alone product without any other Conga products…
Read MoreMeet The Team – Mei Yan
Meet our wonderful Mei Yan! Mei Yan was born and raised in Kuala Lumpur with two elder sisters. Growing up Mei Yan had an interest in both an IT as a career and the hospitality industry. She was torn between the two but ultimately decided that the latter could be a hobby and…
Read More