Posts by TIM
Integration is as important as ever for business.
Many businesses are finding their ability to grow, deliver value and innovate is constrained by their IT architecture. This happens regardless of what best-in-class applications have been implemented e.g ERP systems, accounting systems and CRM if they are not well integrated. Businesses often realise the problem when information such as sales data (held in the…
Read MoreJaycar Electronics Group delivers a personalised customer experience across multiple business units with Salesforce
“Our customers are individuals and have their own fields of interests which they are passionate about. Salesforce is enabling us to bring a greater personal touch to the relationship we have with them. We are looking forward to extending this capability so that we can bring even more benefits to our customers.” – Dave Burns,…
Read MoreTIP OF THE WEEK: Salesforce Lightning Experience Readiness on Javascript Buttons and Links
Our tip this week is knowing what to do if your readiness report is displaying all “Green” for most of the components except for Javascript buttons and links in Salesforce Lightning Experience. Question: Should I be concerned with this? Our feedback is Yes! Ignoring these warnings will lead to buttons and links which were previously…
Read MoreSalesforce Lightning Experience Readiness on AppExchange Packages
Did you know that AppExchange packages are apps customised for Salesforce to extend the existing Salesforce features? They are intended to cover more sales processes, administrative processes and more in different industries. Where will you stand with the Lightning Experience rollout if you have AppExchange packages installed in your Salesforce instance? What precautions should…
Read MoreWeDid: Auto Populate and Validate Salesforce Address with Kleber Data Tools
Challenges: One of the most significant challenges which face clubs is managing the membership data which flows into Salesforce. The key reason that it is a challenge is because for most clubs they are dealing with many thousands of members. During membership application or renewal processes, each member’s addresses need to be validated against the…
Read MoreWeDid: Data Centre Management Using Salesforce
Data centre companies offer homes for your data. Their solutions are to provide cost-effective, scalable and highly available data centres. The infrastructure itself is big and very extensive. The information required to manage a data centre is extensive as well as usually being tracked in various systems. In order to pitch their services, data centres find…
Read MoreWeDid: Managing Product Software Support for Partners/Customers using Salesforce Customer Service (Sales Service Template) Community
A recent scenario we came across involved a company which is a leading provider of professional digital audio which they distribute the signals over networks. This company has a wide range of products that they resell to their partners including product support services. The support team within this company was using standard email tools…
Read MoreMeet The Team – Jimmi
Jimmi’s Chinese name is “Chee Ming”. When Jimmi joined our team at WDCi in 2013, we gave him the nickname Jimmi, which has stuck ever since. Jimmi comes from a small family of 4 he has one brother. As a kid, Jimmi, was never a big fan of books as he preferred to be creative…
Read MoreKuala Lumpur Christmas Charity 2017: Part 2
On Saturday 16th December our selfless Kuala Lumpur team continued with their season of Loving Giving and Caring. Our first visits were to Sri Sai orphanage and Grace Home for Destitute women. While at these two homes we were able to organise a very special visit “Santa” where he gave out special gifts. After “Santa”…
Read MoreTIP OF THE WEEK: Boomi Cross Reference Table Lookup via Regular Expression Use Case
Define different data matching rules with Boomi Boomi’s October 2016 release Included a cross-reference table lookup component which allows you to define different data matching rules (one of them being Regular Expression). With this feature, you will no longer be constrained to having to use the exact match when designing an integration process. By utilising…
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