Higher Education providers spend significant time and effort in ensuring students complete their journeys and graduate. To do this requires beefing up student retention. Resulting in an increase to students graduation rates and decrease students drop out or transfers.    Any well-planned strategy needs to have an engaging comprehensive Student Management System.   RIO Education…

The second last film in the Telstra Store Caloundra Film Festival is the Best Film winner of the Sarajevo Film Festival 2018, Russian drama AGA. Following the lives of Nanook and Sedna who have been living alone in the wilderness, keeping with the traditions of their ancestors. As the years have progress they slowly realise that their…

RIO Education – The Recruiter Living in an online world, a lot of information is available through social media like Facebook and Twitter. Social media give universities a good platform and the opportunity to engage with prospective students. Thus, increasing the success rate in signing up new students. With RIO Education, we will lead you…

The third last film in the Telstra Store Caloundra Film Festival is Japanese drama After The Strom. Once a prize-winning author, Ryota has fallen into hard times. He spends too much time dwelling in the paste and wasting money from his private detective job on gambling. This leaves his ex-wife frustrated as he cannot pay his child support.…

At WDCi we’ve developed a framework for advanced feature management, we call this TDTM (Table Driven Trigger Management)and it’s a solution to manage Salesforce Apex Triggers. Salesforce introduced this concept with their Nonprofit Starter Pack (NPSP). TDTM is new to the majority of Salesforce users, which is why you haven’t heard much chatter about it. Salesforce has not released a…

Next up on the Telstra Store Caloundra Film Festival is Japanese drama, Shoplifters. Following the story of a family who survives in Toyko, doing the thing they know how to do, shoplift. One night Osamu and his son stumble across a young girl who is left in the freezing cold. One thing leads to another and the family eventually…

  In our previous blog, we explored what Salesforce HEDA was and how it’s related to RIO Education. In this blog, we are going to explore why businesses should be using the Salesforce HEDA model.   The HEDA model currently sits on top of a Salesforce core data Model. This model provides a versatile framework…

The next film in the Telstra Store Caloundra Film Festival is Korean comedy/drama, I Can Speak. This film has won four Best Actress awards (Na Moon-Hee) as well as Best Director (Kim Hyun-Seok) during the 2017 Blue Dragon film awards. Following the story of a Civil Servant worker Park Min-Jae, who finds himself in a…

Challenge: As an Education Provider, this customer allows their students to view their exam results online (via Student Community). Originally, the results were visible to students as soon as the exam scores were updated/released in Salesforce. This was causing some problems because there was no interval allowing course administrators to the verify data.   The…

Let’s start with what is HEDA?   Higher Education Data Architecture (HEDA) is a Salesforce application built and tailored for Higher Education. With community-driven data architecture designs providing a foundation for your business to achieve a connected campus. In Salesforce, HEDA uses accounts, contacts, relationships and affiliations. HEDAs sole purpose is to provide effortless tracking…